Join us
Join us
Join us
Join us
This Privacy Notice explains how Best Bar None uses your data. This includes the types of personal data we may collect about you, how we store and handle that data, and how we keep it safe.
We hope this notice provides all of the information about our processes that you need, but if not, please get in touch on in**@*********ne.com and we will do our best to help.
We will probably need to update this notice from time to time. If you are subscribed to our database, we will notify you of any significant changes, otherwise you can always get the latest version by visiting our site.
The legal bases we rely on
The law on data protection provides several acceptable reasons why we can collect and process personal data. These include:
Contractual obligations – For example, when you engage Best Bar None to deliver a project, we will collect your name, email, phone number, address and any data specifically related to the project. We will keep these on file whilst we are doing work for you and may share these with our trusted third party associates, with whom we have robust data sharing agreements. If we have to post you contracts we may pass this information on to our couriers to ensure delivery of the contracts.
Legal compliance – For example, if we detect any fraudulent or other criminal activity, we can pass details of this on to the police.
Legitimate interests – In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.
Consent – where you have given clear consent for us to process your personal data for a specific purpose.
When do we collect your data?
Customer correspondence data:
We also collect the following data
What sort of personal data do we collect?
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
We will also keep records of contact you have made with us whether that is by email, telephone or through the post, and details of your interaction with our website, social media sites and email campaigns.
We only accept payment via BACS or cheque and will never collect your payment information or ask you to pay on card, Stripe or Paypal. We never receive nor store your full payment card details.
How do we process your data?
“Process” means we obtain, store, update and archive data.
How and why do we use your personal data?
We collect your personal data mainly for the purposes of fulfilling contracts of business placed with us.
We may also contact you from time to time with promotions, products, services and news that are likely to interest you because you have signed up to our e-newsletter. You can unsubscribe from these at any time by using the link that is present on every email, or by emailing in**@*********ne.com with “unsubscribe” in the subject line.
We may also use your data to comply with contractual or legal obligations to share data with law enforcement agencies, for example when a court order is submitted to share data.
How we protect your personal data
We treat your data with the utmost care and take all possible measures to protect it.
Access to your personal data is password protected and stored on the cloud. Sensitive data such as payment card information is never held by us because we do not accept payment by card.
When we work on projects for clients we may have access to personal data. We treat this with the same care that we treat our client data, and we will enter into an agreement with each client on how we manage this. This will be part of a specific contract with that client.
We regularly review and risk assess our systems and working practices to identify any data security risks and put in place measures to mitigate these.
How long do we keep your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We only keep your personal data for as long as is necessary for the purpose for which it was collected.
At the end of this period, your data will be permanently deleted or fully anonymised.
In order to comply with our insurance we only store data to complete a specific project. It is then uploaded to a cloud and password protected and kept for 6 years after which time it is irretrievably destroyed.
Who do we share your data with?
We can only share data if it is done securely and it is necessary to do so.
What are your rights concerning your data?
You have the right to:
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you would like to opt out from receiving email communications, please use the unsubscribe link which is present on every marketing email we send or contact us on in**@*********ne.com with “unsubscribe” in the subject line to request this.
To protect your confidentiality when processing any request within this section, we will always check your identity first.
Visitor comments may be checked through an automated spam detection service.
Questions
If you have any questions about our privacy notice, please contact us on in**@*********ne.com and we will do our best to answer them.
If you have a complaint regarding your personal data, and have already contacted us to resolve it but are not satisfied with the resolution, you have a right to complain to the Information Commissioner at www.ico.org.uk/concerns or by calling 0303 123 1113.
